Service Reviews For Sport Clips Haircuts of Allen

I had checked in online and requested my usual stylist. I was given an approximate time of when to arrive before my appointment, but when I did I saw my name was not on the schedule. My name was then called by another stylist who cut my hair and did a poor job at that. While I understand it was very busy, why have the option to request someone by name but then be pushed to somebody else? Well, I had learned why as I was checking out, I had been confused with another customer with the same first name So they had to correct it in the system. Apparently the stylist did not double check to verify the correct name before cutting my hair. It's a very simple process to check in and request someone by name. I haven't had this issue before, so I'm hoping my next visit will be as great as my previous experiences.

I just waited one hour and 25 min for a haircut for my son. There was only one other customer waiting at the time. So disappointing.